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FAQ

  • What's Your Warranty Terms?

    We offer different warranty time for different products. Please contact with us for detailed warranty terms.
  • When We Receive Your Machine ,is There Any Other Accessories We Will Get?

    Yes,we will supply some tools for installation and maintenance.And some seal rings which you will need to replace during future normal use.
  • How Does Your Factory Do Regarding Quality Control?

    Quality is priority. Sparklewheel People always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
  • Can I Mix Different Machine Models in One Container?

    Yes, different models can be mixed in one container.
  • What Kinds Of Machines You Can Produce?

    We mainly produce grinding machines, granulator machines, mixer machines, dryer machines, sieving machines and appending machines.Further information,please see our products on website.
  • Why Choose Us?

    We are one of High-tech Enterprises, AAA Contract and Trustworthy Enterprises. Our aim is quality most important, customer first.Manufacturing good quality equipment to for customers to make money from scraps.
  • About The After-sale Service, How Can You Solve The Problems Occurred Of Your Overseas Customer in Time?

    The warranty of our machine is normally 12 months, during this period, we will arrange the international express immediately, to make sure the replace parts to be delivered as soon as possible.
  • May I Know Which Payment Will Be Accepted By Your Company?

    So far 100% by T/T before shipment, and 30% deposit paid by T/T, balance paid by T/T or L/C are available.
  • If I Will Need To Stay in Your Place For Few Days, Is That Possible To Book The Hotel For Me?

    It’s always my pleasure, hotel booking service is available.
  • How Can I Get To Your Factory?

    Our factory is near shanghai Airport,Wuxi Shuofang Airport and Nanjing Airport , we can pick you up in the airport.

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